BDJOY App privacy policy and data protection
Your rights in the BDJOY App and how users in Dhaka and across Bangladesh control their information are stated here
Open account Log inYour rights in 4 clear rules
Data access rights
You can learn what data the BDJOY App keeps and you can request a copy if needed.
Right to correct errors
If your name, phone number, or contact information is incorrect, you can update it so Dhaka users also get quick matches.
Delete request
If the account is closed, you can request deletion of data; if not legally required, it is not kept.
Right to data portability
If supported, you can request your data to be transferred to another service, keeping control in your hands.
BDJOY Privacy Policy summary
This policy takes effect from October 2026.
Some information is needed to operate BDJOY App account and is used to run service; data for bKash, Nagad, Rocket is kept at security level.
Local users typically provide information for login, support, and account verification; we keep that information with limited access, and reduce unnecessary sharing.
The three most important topics here: data protection, cookie controls, and your user rights
What data is collected
Account information
Name, phone number, email, and login history may be kept; these help enhance security in BDJOY Login
Device and usage
Model, browser, and session data are collected to check whether the BDJOY App opens properly.
Financial information
Transaction records related to using bKash, Nagad, Rocket may be kept; many Dhaka users find them quickly here.
How data is used
Secure login
Sessions are monitored to detect abnormal sign-ins, making BDJOY Login more stable.
Faster support
If problems arise, the support team reviews previous tickets and account notes, so responses are faster.
Keep experience
Settings, language, and preferences are remembered in the BDJOY App so you don't have to repeat the same actions.
Cookie and tracking settings
Cookies stay in the browser and help remember settings.
Some cookies are necessary, some just for analytics; turning off analytics cookies may affect login, session, and security.
You may delete unnecessary cookies from the browser, but some pages may load slowly, especially on mobile networks.
Third parties and data sharing
BDJOY App does not leave all data open.
For payment verification, security, and support tools, data is shared as needed; data for Bangladeshi users is limited, and access is restricted after completion during data processing.
If any external partner violates the rules, access can be blocked; this is the lower-risk path.
How long data is kept
If the account is active
During account activity, necessary records are kept; login, support, and security history can be viewed.
For a limited time if needed
For legal, accounting, or security reasons, some records may be kept for a few days; unnecessary parts are not kept.
Cleared after expiry
When the term ends, data may be deleted or anonymized, reducing user risk.
BDJOY support, contact, and next steps
If you have questions about BDJOY App, BDJOY Login, or BDJOY APK, see the Help page.
For more details Privacy and help guide And Contact page To understand the policy sections about deposits or withdrawals. Deposit guide And Withdrawal guide See
This page informs your rights, data protection, and cookie preferences so you have control while using the BDJOY App.
Open account Log inFAQ
What data does BDJOY App store?
Account, device, session, and limited transaction-related information may be kept; these are used to run the service.
Can I correct my own information?
Yes, you can ask support to change incorrect name, phone, or contact information.
What happens if cookies are
Some parts may not remember correctly, and login and sessions may be affected.
Are bKash, Nagad, and Rocket details separate?
Yes, kept limited as needed and not used outside security and verification only.